SMS Terms & Conditions
Effective date: July 29, 2026. These terms cover the text messaging program operated by Western Montana Roofing — what we send, how often, how to stop, and how to get help. Message and data rates may apply.
Texting With Western Montana Roofing
We text customers about estimates, scheduling, and roofs in progress — nothing else. Here's exactly how the program works and how to leave it whenever you want.
Who We Are and What This Program Is
Western Montana Roofing is a GAF Master Elite® certified roofing contractor based at 1440 W Broadway St, Missoula, MT 59802-2250. We install and repair standing seam metal roofing, shingle roofing, commercial flat roofing, siding, and gutters for homeowners and businesses across western Montana.
This messaging program lets our office and estimators text you about roofing work — free estimates, inspection and installation scheduling, crew arrival times, and updates on a project we are doing for you. It is a customer service and project communication program, not a marketing blast list.
All messages in this program are sent by Western Montana Roofing. Our number is 406-616-7663. By giving us your mobile number and opting in, you agree to receive text messages from Western Montana Roofing at that number under these terms.
The Types of Messages You'll Get
Replies to your request. When you submit a free estimate or contact form, or text us a question, we respond by text if that's how you reached us or if you asked us to.
Appointment confirmations and reminders. Confirming the date and time window for your free roof inspection or estimate appointment, and reminding you the day before.
Crew and scheduling updates. When the crew is on the way, when a start date shifts because of weather, and when materials are being delivered to your property.
Project updates. Progress on an installation or repair in progress, questions from the crew, color or material confirmations, and notice that the job is complete and ready for your walkthrough.
Estimates, documents, and billing. Links to your quote or invoice, insurance claim paperwork you asked us to send, and payment reminders.
Warranty and follow-up. Post-installation check-ins and responses to warranty or service questions.
We do not send advertising unrelated to your project, and we never send messages on behalf of another business.
How You Join the Program
You opt in to text messages from Western Montana Roofing in one of three ways: by checking the box consenting to text messages when you submit a form on westernmontanaroofing.com; by texting us first at 406-616-7663; or by giving your mobile number to a member of our team and asking us to text you.
Consent to receive text messages is not a condition of purchasing any goods or services. If you would rather not be texted, we will call or email you instead — you can still get a free estimate and hire us for the work.
Only give us a mobile number you own or are authorized to use. If your number changes or transfers to someone else, tell us at 406-616-7663 so we can update your record.
This program is for people age 18 and over, or for a minor with the consent of a parent or legal guardian.
Message Frequency
Message frequency varies. This is a conversational program tied to your project, not a recurring newsletter, so how much you hear from us depends entirely on where you are in the process.
Most people receive a handful of messages around an estimate appointment, then a short cluster of messages during the days their roof is being installed. Between projects, you may not hear from us at all. If you text us a question, you will get a reply.
Message and Data Rates
Message and data rates may apply. Western Montana Roofing does not charge you anything to receive or send text messages with us, but your mobile carrier may charge you for messages and data according to your plan.
Standard messaging rates apply to every message you send and receive, including messages containing photos or links to documents. If you are unsure what your plan includes, contact your mobile carrier — they can tell you what messages cost on your account.
How to Stop Receiving Messages
Reply STOP to unsubscribe. You can send STOP in reply to any text message from Western Montana Roofing, at any time, and we will stop texting you.
After you reply STOP, you will receive one final message confirming that you have been unsubscribed. After that confirmation, we will not send you any more texts unless you opt back in.
You can also opt out by calling our office at 406-616-7663 or emailing [email protected] and asking us to remove your number.
Opting out of text messages does not cancel your project or stop us from reaching you by phone or email about active work, an invoice, or a warranty matter. If you want back in later, just text us again at 406-616-7663 or tell your estimator.
How to Get Help
Reply HELP for help. Send HELP in reply to any message from us and you will get a response with our business name and how to reach us.
You can always skip the keyword and contact us directly: call 406-616-7663, email [email protected], or use the form at westernmontanaroofing.com/contact-us/. Our office is at 1440 W Broadway St, Missoula, MT 59802-2250.
Delivery and Carrier Liability
Carriers are not liable for delayed or undelivered messages. Message delivery depends on your mobile carrier's network, your device, and your service coverage — none of which we control.
Text messaging is not guaranteed to be instant or reliable, and coverage across western Montana varies considerably. Do not rely on text messages for anything urgent. If you have an active leak, storm damage, or any roofing emergency, call us directly at 406-616-7663.
Supported carriers and features can change without notice. We may modify or end this messaging program at any time, and we may update these terms as described below.
Your Privacy, and How to Reach Us
No mobile information, phone numbers, or SMS opt-in data will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Western Montana Roofing does not sell personal information. Our full privacy policy explains what we collect, how we use it, how long we keep it, and how to ask for a copy or a deletion — read it at westernmontanaroofing.com/privacy-policy/.
These terms take effect on July 29, 2026. If we change them, we will post the update on this page and change the effective date.
Western Montana Roofing
1440 W Broadway St
Missoula, MT 59802-2250
Phone and text: 406-616-7663
Email: [email protected]
Everything You Need, In One Place
Reply STOP to Unsubscribe
Text STOP to any message from us and you'll get one confirmation, then nothing further.
Reply HELP for Help
Text HELP for our contact details, or call 406-616-7663 any time.
Message Frequency Varies
Messages follow your project — a few around your estimate, a few more during installation.
Message and Data Rates May Apply
We don't charge for texts, but your carrier may bill you according to your plan.
Your Number Is Never Sold
No mobile information, phone numbers, or SMS opt-in data will be shared with or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
Messages Come From Us
Western Montana Roofing, 1440 W Broadway St, Missoula, MT — texting from 406-616-7663.
Three Steps, and You're in Control of All of Them
Texting is here to make your roofing project easier to keep track of. You decide when it starts and when it ends.
You Opt In
Check the consent box on a form, text us first, or tell your estimator you'd like updates by text.
We Text About Your Roof
Appointment times, crew arrivals, weather delays, and project updates — nothing unrelated to your job.
You Reply STOP
Any message, any time. One confirmation and the messages end. Your project carries on as normal.